Patient Charter

Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients.

All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.

As a member of CODE, the practice is kept up to date with the latest guidelines, good practice and regulations. We run a continuous improvement programme called iComply.

Wendy, the Practice Manager has overall responsibility for the practice. She leads and supports the team through regular meetings, staff training, personal development and appraisals. 

We always welcome questions, comments and suggestions from patients and the team.

For patient safety, we:

Our Policies

Please refer to our fact sheets for further information about our current policies. If you have any queries, please don’t hesitate to contact us.

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